We fully recognize the importance of personal information to you and commit ourselves to safeguarding the security and reliability of your personal information. We are dedicated to maintaining your trust in us by adhering to the following principles to protect your personal information: the Principle of Accountability, the Principle of Clear Purpose, the Principle of Consent, the Principle of Data Minimization, the Principle of Security, the Principle of Participant Involvement, and the Principle of Transparency, among others.
Please be aware that we may modify and update this agreement from time to time. You agree to periodically review the latest version of this agreement. Before using our products (or services), please read and understand this Privacy Policy carefully to ensure you are always informed about the latest version.
Personal information refers to various kinds of information recorded electronically or by other means that can identify a specific natural person alone or in combination with other information or reflect certain activities of a specific natural person. We collect and use your personal information for the purposes described in this policy. Should we need to use your information beyond these purposes, we will obtain your consent in an appropriate manner.
We may collect the following information when you use our services:
We may use the information collected during the provision of services to you for the following purposes:
Cookies typically contain an identifier, site name, and some numbers and characters. To ensure the normal operation of our website and help us recognize you as our registered user, we store small data files called cookies on your computer or mobile device. We will not use cookies for any purpose other than those described in this policy. You can manage or delete cookies according to your preferences through your browser or other methods.
Many web browsers have a Do Not Track feature that sends a Do Not Track request to websites. Currently, major internet standard organizations have not established policies on how websites should respond to such requests. However, if your browser has DNT enabled, all of our websites will respect your choice, though this may affect your experience using our products and services.
You understand and agree that we will provide your personal information to third parties in a manner that does not allow the data recipient to re-identify the subject of the personal information, under the condition of ensuring this. We may share your personal information with companies, organizations, and individuals other than us in the following cases:
We will not transfer your personal information to any companies, organizations, or individuals, except in the following cases:
We will only publicly disclose your personal information in the following cases:
(A) We implement reasonable and feasible measures to protect your personal information. For example, we protect your data using SSL hash encryption.
We have a dedicated security team responsible for handling data protection matters. Additionally, we have established specific processes and security protocols for the collection and processing of user data to ensure that the storage and use of data meet our expectations and comply with legal regulations. For instance, we use TLS/SSL encryption technology for data transmission and apply SHA256/AES encryption algorithms to secure stored sensitive data. Moreover, we regularly conduct risk assessments on our security policies and data protection measures to ensure our products are not vulnerable to data breaches or privacy infringement.
(B) Additional Security Measures We Employ:
(C) Access to your information is limited to our employees who need to know this information to perform their duties, and we require all individuals who may come into contact with your information to adhere to confidentiality obligations. Failure to fulfill these obligations could result in legal liability or termination of our cooperation.
(D) We take every reasonable and feasible step to ensure we do not collect irrelevant personal information. We will retain your personal information only for as long as is reasonably necessary, unless an extended retention period is required or permitted by law.
(E) The internet is not an entirely secure environment, and methods of communication such as email, instant messaging, and other interactions with other users of our services are not encrypted. We strongly advise against sending personal information through these channels. Please use complex passwords to help us ensure the security of your account.
(F) While the internet environment is not 100% secure, we strive to ensure or guarantee the security of any information you send to us. If our physical, technical, or managerial safeguards are breached, resulting in unauthorized access, public disclosure, alteration, or destruction of information, causing damage to your legal rights, we will assume the corresponding legal responsibility.
(G) In the unfortunate event of a personal information security incident, we will take necessary measures to prevent the incident from expanding and inform you through push notifications, announcements, or other means.
(H) We have implemented reasonable and feasible technical and organizational measures to protect the information related to our services. We use industry-standard security measures to protect your personal information from unauthorized access, public disclosure, use, modification, damage, or loss. We take all reasonable and feasible measures to protect your personal information.
(I) However, please be aware that no website, internet transmission, computer system, or wireless connection is completely secure. In the event of a personal information security incident, we will inform you in a timely manner about the basic circumstances and potential impact of the security incident, the measures we have taken or will take, suggestions for you to independently prevent and reduce risks, and remedies available to you. We will promptly inform you of the incident-related circumstances via email, letters, phone calls, push notifications, and other means. If it is not feasible to inform individuals subject to the personal information one by one, we will adopt reasonable and effective methods to make the announcement. Additionally, we will proactively report the handling of the personal information security incident to the regulatory authorities as required.
We ensure that you can exercise the following rights over your personal information:
(A) Access to Your Personal Information
You have the right to access your personal information, except in cases exempted by laws and regulations.
(B) Control Over Your Personal Information
You can query and manage the personal information under your account. Your account name and identification number are significant identifiers of your online identity; for security and identification reasons, these cannot be changed after registration.
(C) Deletion of Your Personal Information
We collect and use your information solely for the purposes of the functionalities of our products or services as described in this policy. If you discover that we have collected or used your personal information in violation of laws, regulations, or our agreement, you can request us to delete it. If you notice inaccuracies in the personal information we have collected or stored about you, you can also request us to correct it. Please contact us using the contact information provided in this policy.
Without your explicit consent, we will not reduce your rights under this Privacy Policy. Any changes to this policy will be posted on this page.
For significant changes, we will provide more noticeable notifications. If you do not agree with the changes, you may choose to stop using our services; continuing to use our services after the changes signifies your agreement to be bound by the revised Privacy Policy.
If you have any questions, comments, or suggestions about this Privacy Policy, you can contact us at support@grasshopper.vip. We will evaluate such requests on a case by case basis.